Privacy Policy of Fivmavel Luxe Shoes

Effective Date: November 28, 2024
Welcome to Fivmavel Luxe Shoes! We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, and products.

For inquiries regarding this Privacy Policy, contact us at:

1. Information We Collect

We collect and process personal information to provide a seamless shopping experience. This includes:

1.1 Information You Provide

  • Account Details: Name, email address, password, and phone number when creating an account.

  • Order Information: Billing and shipping address, payment details, and purchase history.

  • Customer Support: Information shared during inquiries or feedback submissions.

1.2 Automatically Collected Information

  • Device Information: IP address, browser type, and operating system.

  • Usage Data: Pages visited, time spent on the site, and referral sources.

  • Cookies and Tracking: Data collected via cookies and similar technologies to enhance user experience.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders, including payment and shipping.

  • Provide customer support and respond to inquiries.

  • Personalize your shopping experience by recommending products.

  • Send transactional updates, promotional offers, and newsletters (with your consent).

  • Improve our website’s functionality and troubleshoot issues.

  • Comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

3.1 Service Providers

Third-party vendors that assist in:

  • Payment Processing: Secure payment transactions.

  • Shipping and Delivery: Order fulfillment.

  • Marketing Services: Email campaigns and advertising.

  • Analytics Tools: Monitoring and improving website performance.

3.2 Legal Compliance

We may disclose your information if required by law or to protect our legal rights, prevent fraud, or ensure safety.

3.3 Business Transfers

In case of a merger, acquisition, or sale, your data may be transferred as part of the business assets.

4. Data Retention

We retain your personal information as long as necessary to:

  • Complete transactions.

  • Fulfill legal obligations.

  • Resolve disputes.

  • Maintain our legitimate business interests.

You may request the deletion of your data by contacting us at [email protected].

5. Security Measures

We employ industry-standard security measures to safeguard your information, including:

  • SSL encryption for secure data transmission.

  • Restricted access to personal data.

  • Regular monitoring and updates to our security systems.

Despite these efforts, no method of data transmission or storage is entirely secure. We encourage you to protect your account credentials and notify us of any unauthorized access.

6. Your Rights

You have the following rights regarding your personal information:

6.1 Access and Correction

Request access to your personal data or corrections to inaccuracies.

6.2 Data Portability

Receive a copy of your data in a portable format upon request.

6.3 Restrict Processing

Limit the processing of your data under specific circumstances.

6.4 Withdraw Consent

Revoke consent for marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Cookies Policy

We use cookies to enhance your browsing experience. These include:

  • Essential Cookies: Required for website functionality.

  • Performance Cookies: Analyzing site usage and improving performance.

  • Targeting Cookies: Delivering personalized ads.

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Fivmavel Luxe Shoes does not knowingly collect data from individuals under 13 years old. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.

9. International Users

Our website is operated in the United States. If you access our services from outside the U.S., you consent to the processing of your data in the U.S., where data protection laws may differ.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated “Effective Date.”

Thank you for trusting Fivmavel Luxe Shoes. For further assistance, visit fivmavel.com or contact us at [email protected].